Our Returns Policy
RETURNS – IF YOU ARE NOT SATISFIED
You may return the products to us, whereupon a full refund will be made as described in provided that the products are returned in their original re-saleable condition, unused and with any original labels and packaging intact and must be received within 30 days of your receipt of the goods for a full refund. Anything received after 30 days will be sent back to the customer (at the customers cost).Anything received without original packaging and labels intact will be sent back to the customer (at the customers cost), as we cannot accept returns that have been used.
IF RETURNING FROM OVERSEAS CLEARLY LABEL ON OUTSIDE OF PACKAGE THAT ITEM IS A RETURN OR IT MAY INCUR IMPORT COSTS THAT YOU WILL BE LIABLE FOR.
You may request replacement products, which we will dispatch to you (subject to availability) on receipt of the original products, which were not satisfactory for you, and we only permit 30 days for this action and items must be returned in their original new condition, unused and with original labels and packaging intact as stipulated.
Faulty or damaged goods should be returned within 30 days and a refund will be issued on inspection of the goods.